Shipping, Returns & Refunds Policy
We hope you love your purchase, but if it’s not what you expected, simply contact us and let us know that you'd like to return your product.
Returning item(s) for a refund or exchange must be made within 45 days of receiving the order. Any returns made after this period will be sent back to the original delivery address.
To return items purchased from Knox Apparel:
- Step 1: Contact us through this form.
- Step 2: Indicate the reason you'd like to return the product.
- Step 3: Wait for a response from our team.
- Step 4: Package the product(s) into a tear resistant poly bag or cardboard box and drop off at the post office.
- Step 5: Please send the product to:
562 North 1375 West
Lehi, UT 84043
PLEASE NOTE: Knox Apparel cannot accept any merchandise that is damaged in shipment due to improper packing, so please repackage all items properly.
Knox Apparel will provide a paid shipping label for returns only if: 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) Knox Apparel operations is at fault due to shipping and/or handling error(s).
Most credits are posted to your credit card within 10 business days of the time that your returned merchandise is received by Knox Apparel.
If you have any questions regarding the status of your return you may contact our team through this form.